FAQ
Will my library work with the FREE Kontakt Player?
Yes. Our instruments is fully encoded to work and function with the free Kontakt Player.
Is my library NKS compatible?
Yes, our instruments have full integration with all NI NKS Hardware.
Can I use my library on more than one computer?
Yes, you can use our instruments on up to TWO computers that you personally own.
What is the installation process?
The following instructions outline the installation process for Kontakt via Native Access.
If you don't already own Kontakt you can download the free Kontakt Player
1. Open Native Access and select 'Add a serial' in the top left of the window.
2. Enter the serial number emailed to you after purchase.
3. Once your serial number is accepted, click 'VIEW PRODUCTS NOT INSTALLED'
4. The "Not Installed" page will then open. Click the 'INSTALL' button next to your library.
5. Your library will now appear automatically in the 'Libraries' browser of Kontakt.
Do you offer Educational Discounts?
If you are currently a student or educator at any accredited institution worldwide, you are eligible for Educational Discount. Please contact education@nooninstruments.com.
Do you offer returns?
Due to the nature of serialised digital products we are unable to offer any refunds.
Compatible with Mac and Windows?
Yes, our instruments will work with either as long as you have the free Kontakt Player or full version of Kontakt 6.4.2 or later.
Native Access shows 'Add library' but not 'Install'?
This is an issue that can affect older versions of Native Access. Please ensure you are using the latest available Native Access version.
Using Toska on Windows?
Kontakt’s effects may respond differently on PC. When using Windows, some of Toska’s effects, specifically the Wash and Absorb Menu can be CPU intensive. It is recommended that you use a Mac to run Toska if possible. If you’re having issues when using a PC, try setting the Wash and Absorb Menu controls to 0.
Optimising Vessels?
Due to its voice handling capabilities, in some instances, Vessels may become CPU intensive. You can optimise Vessels' performance by increasing the buffer size and reducing the sample rate of your DAW. Reducing the number of voices played will also help with this. You can do this by lowering the Unison & Porta controls and setting Harmony to 0 (0 Octave).